Advanced Multiparametric MR Imaging clinics in Upper Norwood, Croydon (36 results)

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

Surgery was cancelled on the first occasion due to flooding in theatre from a blocked toilet. Otherwise everything went smoothly

We we're greeted as soon as the door was open. The Dr was very friendly and informative.

Facility is really clean and staff is welcoming and supportive.

Lovely place staff very friendly and efficient

From the moment you meet the reception staff until the appointment with the consultant, you are met with friendly and caring staff, treated with great dignity and respect. The appointments are always taken on time and the waiting rooms are very comfortable. This is an excellent hospital in every respect as the attention to detail is obvious.

I can’t speak highly enough of Dr Nikolaos Panagiotopoulos and the team at Cleveland Clinic. From my very first consultation, Dr Panagiotopoulos demonstrated exceptional professionalism, compassion, and expertise. I was understandably anxious about having a pericardial cyst removed, but he took the time to explain everything clearly and honestly, putting me at ease every step of the way. The surgery itself went smoothly, and I felt truly cared for — not just as a patient, but as a person. Dr Panagiotopoulos combines world-class surgical skill with a warm, approachable manner that inspires total confidence. Thanks to him, I’m now recovering well and finally free of the discomfort and uncertainty that came with the cyst. I’m incredibly grateful to have been in such capable hands. If you’re facing a similar condition, I would wholeheartedly recommend Dr Panagiotopoulos and the Cleveland Clinic team. They gave me not just excellent care, but real peace of mind.

Excellent care and facilities

I would like to express my sincere gratitude to the hospital and its team for the excellent care I received during my recent surgery. From admission to discharge, every aspect of my experience was managed with utmost professionalism and compassion. The staff demonstrated exceptional dedication, ensuring that I felt comfortable and supported throughout. I am truly thankful for the high standards of care provided by the hospital.

Overall experience was very good.