Ankle Sprain clinics in United Kingdom (705 results)

Excellent communication and facilities

I found all staff members were polite, courteous and friendly from all those I met. Nothing was not too much trouble and were happy to help me when I needed it.

The receptionists were friendly and welcoming, registration forms were mostly pre-filled and the lavatories were clean, easy to find and well stocked. The consultation room was also clean and tidy and, although the waiting area was effectively a corridor, it was a wide area and the seats were comfortable. A quieter corner with less light and fewer distractions would benefit neurodivergent patients, but I get the impression the receptionists would have tried to help with this if I had asked. My appointment happened on time and there were free parking spaces nearby.

I’ve seen two other physiotherapists in the past for my shoulder and neither were able to relieve the pain. Juhi was very helpful from the start with mobilisations and exercises that challenged increased the strength of my shoulder to the point now where I have no pain at all!

Very efficient and friendly staff. Extremely clean and comfortable environment.

Excellent

As the ESPS is located in my gym it was very easy to get there and talk to the reception and get myself checked out.

Excellent service all the way round

Amazing Doctors, Nurses, and Staff.

On my first visit to the department on 17 March 2022 (after knee surgery for a Patellofemoral joint replacement on 14 March 2022) I was introduced to Chinyelu. Her immediate reaction to me could not have been less welcoming. Unfortunately she remained this way for the whole of the 45 minute appointment. I had already had 3 left hip replacements so I was used to pain but the pain of a partial knee replacement is far worse. I explained to her that I was in a lot of pain and her reaction was ‘you will be’, absolutely no effort to give me advice as to how I could make myself more comfortable. She then proceeded to make me lift my leg (impossible) and also bend it (impossible). I was feeling very vulnerable when I attended the appointment and really needed some support and I received none. My husband was in the car park when I came out and I cried. This is not like me. Since then I have been very fortunate to mainly see Sarah who is one of the very best physiotherapists I have ever met (as you can imagine this is an extremely strong recommendation if you look at my medical history) who is always warm and friendly and gets the best out of me. I have also met G on a couple of occasions who has been an excellent replacement for Sarah.