Day Case Procedures clinics in Brent, West London (80 results)

Very nice space with considerate people.

Prompt and friendly service . Reception staff were welcoming

Efficient pleasant friendly and professional

Efficient and quick

The supporting staff were exceptionally professional with extremely reassuring bedside manner… Brilliant!

I would like to express my sincere gratitude to the hospital and its team for the excellent care I received during my recent surgery. From admission to discharge, every aspect of my experience was managed with utmost professionalism and compassion. The staff demonstrated exceptional dedication, ensuring that I felt comfortable and supported throughout. I am truly thankful for the high standards of care provided by the hospital.

I was late due to being at the wrong hospital but the staff called and gave me guidance and rebooked me in the same day and were all extremely helpful and friendly

The team at the Lister at The Portland was fabulous. Unlike other clinics, you were not just a number and put through a machine. Check-in staff knew my first name, emails were replied to quickly, ad hoc requests accommodated with no fuss. Everyone was friendly, kind, and empathetic. Nurses were super patient with demonstrating how to administer medication, re-checking dosages etc, theatre personnel were full of levity and, when appropriate, seriousness. Finance staff were super keen to help too. The emergency line was a huge help and no question or situation too minor.

The HCA practice at The Shard is a very convenient outpatients medical centre with a number of experts who I've seen in recent years. Consultations are easy to arrange and convenient and diagnostic facilities excellent

Always feel welcome and is very organised