Day Case Procedures clinics in Harlington, Hayes (16 results)

Short wait time and friendly nurse. Although the price of my ZIO was not explained to me at all by the cardiologist and only by the reception staff when I asked further questions. I had to consult my insurance company which prolonged getting the heart monitor.

Over the past few years I have been to the Hospital on a number of occasions and have always found the standard of everything very good.

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

Great. Very welcoming very professional.

Very professional and helpful.

Staff friendly, no long waiting time , free parking, free tea and coffee. Can’t ask for much more

The hospital was well run, efficient and clean. All the staff I met were friendly and professional

Prompt and friendly service . Reception staff were welcoming

It was Heatherwood Parkside and all was good

Lovely surroundings to be when going through the worst time in your life. Having been a patient here for a year the welcome at reception is wonderful. The staff at alternative therapies and the gym are caring and wonderful. The nursing team at Chemo are lovely on the whole, however there have been times I’ve felt awkward and a nuisance to them especially the manager who doesn’t come across as partially warm which has left me very upset at times. In additions the breast care nurse hasn’t been in touch following my op months ago which I can’t fathom. All in all I’m happy with Genesis Care - I just think they need a slight tweak in their processes and their compassion.