Fistulectomy and Seton Insertion clinics in Ashford, Spelthorne (6 results)

Superb experience from admission to discharge. Great staff and excellent environment.

Staff friendly, no long waiting time , free parking, free tea and coffee. Can’t ask for much more

Short wait time and friendly nurse. Although the price of my ZIO was not explained to me at all by the cardiologist and only by the reception staff when I asked further questions. I had to consult my insurance company which prolonged getting the heart monitor.

Lovely surroundings to be when going through the worst time in your life. Having been a patient here for a year the welcome at reception is wonderful. The staff at alternative therapies and the gym are caring and wonderful. The nursing team at Chemo are lovely on the whole, however there have been times I’ve felt awkward and a nuisance to them especially the manager who doesn’t come across as partially warm which has left me very upset at times. In additions the breast care nurse hasn’t been in touch following my op months ago which I can’t fathom. All in all I’m happy with Genesis Care - I just think they need a slight tweak in their processes and their compassion.

Excellent experience