General Urology clinics in Pimlico, Central London (122 results)

Very, very impressive all round. I was apprehensive ahead of my operation (it involved significant surgery and general anaesthetic), but every single person I interacted with was extremely professional, courteous, thoughtful and reassuring. I was extremely impressed with Mr Pollock, his anaesthetist (Mike) and the two orderlies who looked after me pre-op (Sam) and post-op (Marwan).

Prompt and friendly service . Reception staff were welcoming

Over the past few years I have been to the Hospital on a number of occasions and have always found the standard of everything very good.

Excellent

The team at the Lister at The Portland was fabulous. Unlike other clinics, you were not just a number and put through a machine. Check-in staff knew my first name, emails were replied to quickly, ad hoc requests accommodated with no fuss. Everyone was friendly, kind, and empathetic. Nurses were super patient with demonstrating how to administer medication, re-checking dosages etc, theatre personnel were full of levity and, when appropriate, seriousness. Finance staff were super keen to help too. The emergency line was a huge help and no question or situation too minor.

Everyone was so caring and knowledgeable

I recently visited Luxmedica in Ealing and was thoroughly impressed with the level of care I received. The staff members were incredibly friendly and helpful, answering any questions I had with ease. My doctor, Dr Katarzyna Adamek, was amazing outstanding professional, taking the time to perform a thorough examination and communicate her findings in a way that was easy to understand, without any medical jargon. I was particularly impressed with her patience and attention to detail during the breast ultrasound, as she explained everything she was doing and seeing on the screen. This level of transparency helped to keep me informed and prevent any undue stress or worry. Dr Adamek's approach was clearly patient-centric, and I am confident that I will return for future appointments. In fact, I have already recommended her services to my mother, who I am sure will receive the same excellent care that I did.

Everything was fine

They respond quickly to enquiries, All staff are professional, polite and helpful.

Professional