Otitis Externa clinics in Channel Islands, United Kingdom (51 results)

Excellent customer service, very helpful and caring staff, sufficient and swift treatment provided

At every one of my 10+ visits to the clinic when it was based at the Gurnard Pines site and the new site at Newport Road, Cowes I was greeted warmly and professionally. Both the sites were assuringly hygienic and yet made you feel relaxed for the whole session

As stated previously, professional and friendly.

My Audiologist at Hearco was brilliant, really professional, he listened to my concerns about wearing hearing aids for the first time and gave me honest advice on the level of technology I needed for my lifestyle, I chose the best tech level and I can’t believe how much they have changed my life!! I can hear everything, it’s a joy to go out with friends and actually take part in conversations without having to ask them to continuously repeat themselves, they are also great when I’m at work and in meetings, I feel more confident and I am so glad I took the plunge, aftercare service has been great too, which is reassuring as I know my Audioligist is there to fine tune my hearing aids now I’m getting used to them. I will definitely recommend to all my family and friends! 5 star service

The staff were most helpful on our visit

All staff were friendly and approachable. Never felt rushed or unable to express concerns. Surgeon was reassuring and explained the procedure thoroughly, and done an excellent job. After care was excellent

This was my first ever private health consultation ever and it was excellent. When I was anxiously sitting in gridlock traffic that was going to make me very late - I telephoned the clinic and receptionist, Dana, was completely non-judgemental, reminded me that it was out of my control and gave solution focused responses that were so reassuring [eg letting other patients be seen earlier if they arrived before me] and made me feel at ease. Once I arrived, she was warm and empathic, explained how appointment times had been juggled and offered me a coffee whilst I waited for my revised time. Dr Sarah Ameen was lovely too, I felt completely 'heard' and 'understood' . The consultation felt unhurried and I left feeling very cared for. When I called out of hours to make an appointment in the first place, another member of the team [a gentleman] picked up and made a note so that Dr Sarah knew that I would like to make an appointment and it was followed up immediately when clinic opened the next morning by Sana. He was available to assist me when I arrived with regards where to park and to cap it all, when I was waiting for my appointment [I was just reading]he noticed I had me hand on my head and double checked if I was all ok. I cannot praise the team enough - Huge thanks to you all!

Really welcoming and friendly, excellent facilities and kind, helpful staff.

All the staff who I saw through the process of my hip replacement were excellent in all respects. I couldn’t have wished for better care from everyone throughout the whole experience.

Everyone was so caring and made sure that I was very well looked after.