Spinal Decompression clinics in Old Oak Common, Hammersmith (88 results)

Very, very impressive all round. I was apprehensive ahead of my operation (it involved significant surgery and general anaesthetic), but every single person I interacted with was extremely professional, courteous, thoughtful and reassuring. I was extremely impressed with Mr Pollock, his anaesthetist (Mike) and the two orderlies who looked after me pre-op (Sam) and post-op (Marwan).

I was late due to being at the wrong hospital but the staff called and gave me guidance and rebooked me in the same day and were all extremely helpful and friendly

Very clean. Staff all very professional and I'm good spirits.

Not a good experience. I was referred by my physio for an MRI on my foot, and at no point was I told that the scan would include both my foot and ankle as separate items. I assumed it would all be part of one scan. I was charged for both separately, which brought the total to £1,050—an unexpectedly high amount, especially for a young person trying to manage costs. I was not given any quote or cost breakdown beforehand, which is extremely disappointing.I had the scan done on a Tuesday and was told I’d receive the results within 24–48 hours, but I didn’t get them until a week later. The lack of communication, unexpected charges, and delays made this a very frustrating experience overall. Never ever one to complain but this meant a massive deal to me!

Really good friendly and kind treatment. Staff we're all brilliant

My experience was reassuring and pleasant. Mr Evangelos properly explained the treatment.

Bella was fantastic, she provided a really thorough assessment and helped me to understand what was going on with my back and areas of pain. I can’t recommend her enough!

Very nice place, parking, service

Very professional and helpful.

Always feel welcome and is very organised