Thyroid Problems clinics in Heathrow, Hillingdon (22 results)

I had a consultation with ENT consultant and he was so knowledgable, very good at explaining and very helpful. Extremely impressed & delighted with consultation. I felt that i was well informed on the benefits and risks of the treatment. The chiswick nurses are very friendly and welcoming. they go above and beyond in helping me on that day as i was anxious before seeing the consultant.

Excellent communication and facilities

Dr Shilpa was amazing and nothing was too much trouble. Everything was explained, treatment was started and literally within days, I was feeling the results. Communication with relevant consultants and my GP practice was spot on.

Very professional and helpful.

It is important for me to feel the hospital and staff who will be caring for me have a high standard for the service they provide

The receptionists were friendly and welcoming, registration forms were mostly pre-filled and the lavatories were clean, easy to find and well stocked. The consultation room was also clean and tidy and, although the waiting area was effectively a corridor, it was a wide area and the seats were comfortable. A quieter corner with less light and fewer distractions would benefit neurodivergent patients, but I get the impression the receptionists would have tried to help with this if I had asked. My appointment happened on time and there were free parking spaces nearby.

Excellent customer service and quality care all the time.

Lovely surroundings to be when going through the worst time in your life. Having been a patient here for a year the welcome at reception is wonderful. The staff at alternative therapies and the gym are caring and wonderful. The nursing team at Chemo are lovely on the whole, however there have been times I’ve felt awkward and a nuisance to them especially the manager who doesn’t come across as partially warm which has left me very upset at times. In additions the breast care nurse hasn’t been in touch following my op months ago which I can’t fathom. All in all I’m happy with Genesis Care - I just think they need a slight tweak in their processes and their compassion.

It was Heatherwood Parkside and all was good

I was seen today by Dr Alireza. I can highly recommend him to other patients as he is very attentive and professional. He took time to listen to all my concerns and in a very polite manner suggested to make the necessary tests and some solutions to my concerns. Thank you very much!